The people of Dilima, Inc. have always been courteous and highly accessible. Whether it is a program application error or a problem with the network server, Dmitriy always makes it a priority to provide assistance immediately to avoid any interruption during business hours. When we experienced a problem with one of our remote computers accessing the network, Dmitriy patiently instructed me over the phone and provided the easiest solution to resolve our situation within a matter of minutes. I have complete confidence in the services Dilima, Inc. provides and would definitely continue to work with them in the future.

Thanks,
Christine

We had a downturn in our IT department and our business was suffering because we had issues with our file server and backup functions.  We decided to outsource our IT department by contracting Dilima Inc. After several years with Dilima our servers and backup are in great shape.  Thank you to the Dilima staff for being professional in dealing with all of our IT needs.  We highly recommend Dilima to be your Information Technology support company.   Thank you for your great service.

Michael

Sunfresh Produce Market

Dilima Inc. has been our IT support provider for about five years.   I run a graphic design studio and it is very important for us to have a reliable IT provider.  Dilima was recommended by my best friend.  He told me that he was happy with their performance, and ever since I signed up with them I have been satisfied with their performance.  They provide professional IT services and are reasonably priced.  We saved many thousands of dollars by utilizing outsourced IT services vs. an internal IT specialist.  I found Dilima to be the best IT resource for my company.

Simon Cherkasski
SCDS

Dilima, Inc. has been handling ICTM’s IT issues for more than five years. During that time, Dmitriy has proved himself to be a tremendous resource. Whenever I have contacted him via e-mail, his response has almost always been immediate or within the hour. He is available and responsive on his cell phone, even when we have called him evenings and weekends. He has been helpful and creative in solving some of the unique IT problems we have faced as physicians. During our recent move, Dmitriy worked diligently to prevent business interruption, ensuring that our billing and information transfer, as well as movement to a cloud arrangement, was smooth and transparent to our customers.

Barbara A. Gots, MD
Office: 301-519-0300 FAX: 301-519-1307
bgots@ictm.com

ICTM’s New Address:
2275 Research Blvd. Suite 500
Rockville, Maryland 2085

For some time, our firm experienced a number of issues with our computers and network, including speed and reliability issues. It seemed a number of items had been overlooked by our IT manager. A friend referred us to Dilima. From the first time we spoke, Mr. Laynburd was extremely responsive to my requests. He reviewed our system, discovered that one of our hard drives had failed and immediately went to work replacing and repairing our system. He also revamped all of our software. Since Mr. Laynburd has managed our system, the speed and reliability of our network has skyrocketed. And because of this, our productivity has increased while our stress related to resolving computer matters has decreased. I give the credit to Dilima and Mr. Laynburd. I recommend him to anyone and everyone I know who has IT needs.

Thanks,

Michael Dana
Attorney at Law
The Fried Law Firm, P.A.
Air Rights Center – North
4550 Montgomery Avenue
Suite 710N
Bethesda, Maryland 20814