From installation to product retirement, warranty upgrades to self-maintenance, proactive care to 24×7 problem resolution, you can rely on Dilima for all your hardware support needs.
 Dilima Provides:
 • Authorized Warranty Repairs
 • Hardware Installations
 • Memory Upgrades
 • Parts & Peripherals

Dilima is an authorized dealer for Dell, IBM, HP, CISCO and other mainstream Hardware manufacturers.
 The breadth, depth, and quality of our hardware services portfolio is backed by our partnership arrangements with DELL, IBM, HP, SonicWall, and Microsoft which we believe is unsurpassed in the computer industry today. We have years of experience in servicing computer systems, networks, storage devices, and peripherals.
 Dilima delivers comprehensive support for enterprises of all sizes and environments of all types: desktops, client/server, data center, print, home-based, mobile, and global.
 Dilima offers a wide range of purchase options tailored to the precise kind and level of expert assistance you need, from basic to mission-critical, whenever you need it.
 Dilima’s capabilities include:

 • A full range of proven preventive, diagnostic, remedial, and repair services
 • Strategically located Customer Support Centers delivering 7x24x365 problem-solving
 • Help by telephone, the Internet, and electronic service tools
 • Support for a wide array of popular third-party peripherals
 • Flexible purchase options to simplify service planning, acquisition, and budgeting
 Dilima’s Hardware Support Services include:

 • Onsite Hardware Support for most Top Brands
 • Call-to-Repair
 • Exchange Service
 • Return Service
 • Pick-Up & Return Service
 • Loaner Service

Virtualization

Improves server utilization and reduces capital outlays for new hardware purchases and Maintenance.

For small businesses with too many underutilized servers or escalating IT costs, virtualization offers relief by fundamentally changing the way IT resources are managed and deployed. Virtualization provides unmatched flexibility, performance, and utilization by allowing you to move server workloads from one virtual workspace to the next maximizing server resources on the fly based on your business needs.

We offer Microsoft and Cisco Cloud Services

Cloud Services give you the power to collaborate using the Internet and intranet in your office to make business more efficient. Cloud computing solutions allow you and your employees to share, edit, and publish documents in a unified system, improve communication and e-mail, increase marketing abilities, and enhance your everyday business processes.

Replace conventional hardware and infrastructure with virtual desktops, servers, and networking for an affordable monthly fee. The Dilima Private Cloud Solution enables SMB’s to avoid large IT investments and gain highly available and scalable solutions at affordable prices. Our Private Cloud solution provides integrated hardware to run virtual servers, desktops, and networks; provide built-in business continuity and monitoring; and support low power thin clients with an all-inclusive 3-year warranty, and 24×7 technical support