Dilima provides professional Information Technology services and computer products that will improve productivity and increase business performance for our clients. Dilima’s goal is to increase customer revenue by applying the latest computer hardware and software technology to more cost-effectively accomplish business goals. We are known for our experience, outstanding customer service and technical expertise in working with the latest products from Sonicwall, Microsoft, Cisco, Dell, and HP. 

We are dedicated to providing the best Information Technology solutions for Small to Mid-Size Businesses.  Our President, Dmitriy Laynburd, has over 30 years of experience in the Information Technology field.  He received his MS from St. Petersburg State Technological University of Plant Polymers.  He held leading positions including Trainer, Consultant, System Engineer and IT Director in the Information Technology industry before founding Dilima – IT Integration and Consulting Services. 

In many years of analyzing small and mid-size business information technology trends, Dilima has noted that many companies are deciding to reduce their Information Technology Departments. This trend emerged because of an increase in business expenses, decreased revenues, and a poor technical environment in these companies. We are completely dedicated to changing this trend by offering your company all these services in one solution.  We offer a complete solution for your company that includes Tier 1-3 onsite help desk, network support, disaster recovery, hardware and software support, mail and unified messaging, telecommute options and Voice over IP (VOIP).

Outsourcing Success Tips

Please read some of the articles we found online about outsourcing IT:

http://community.nasdaq.com/News/2011-02/outsourcing-success-tips.aspx?storyid=56151
Tips for Outsourcing It For Small Businesses
http://www.outsourcing-weblog.com/52241891/tips_for_outsourcing_it_for_small_businesses.php
Outsourcing for Small Businesses
http://www.outsourcing-weblog.com/50226711/outsourcing_for_small_businesses.php

Outsourcing — the practice of using outside firms to handle work normally performed within a company — is a concept familiar to many entrepreneurs. Small companies routinely outsource payroll processing, accounting, distribution, and many other important functions — often because they have no other choice. Many large companies turn to outsource to cut costs. In response, entire industries have evolved to serve outsourcing needs.

But not many businesses thoroughly understand the benefits of outsourcing. It’s true that outsourcing can save money, but that’s not the only (or even the most important) reason to do so. As many firms discovered during the outsourcing “mania” of the early 1990s, outsourcing in excess can be an even bigger mistake than not outsourcing any work at all. The flat economy forced many companies into huge layoffs and subsequently outsourced functions that were better kept in-house. Wise outsourcing, however, can provide a number of long-term benefits:
 

Control Capital Costs

Cost-cutting may not be the only reason to outsource, but it’s certainly a major benefit. Outsourcing converts fixed costs into variable costs, releases capital for investment elsewhere in your business, and allows you to avoid large expenditures in the early stages of your business. Outsourcing can also make your firm more attractive to investors since you’re able to pump more capital directly into revenue-producing activities. Outsourcing helps control capital outlay, especially in the early years of operations. IT services add to fixed costs for companies that do not outsource. Businesses that choose to outsource IT, especially through a local contractor, convert those fixed expenses to variable ones, freeing up capital for use in other areas. This makes the business more appealing to investors since the company has more capital to funnel into areas of operations that directly produce revenues.

Increase Efficiency

Companies that do everything themselves have much higher research, development, marketing, and distribution expenses, all of which must be passed on to customers. An outside provider’s cost structure and economy of scale can give your firm an important competitive advantage.

Reduce Labor Costs

Hiring and training staff for short-term or peripheral projects can be very expensive, and temporary employees don’t always live up to your expectations. Outsourcing lets you focus your human resources where you need them most.

Start New Projects Quickly

A firm like Dilima, dedicated to outsourcing, has the resources to start a project right away. Handling the same project in-house might involve taking weeks or months to hire the right people, train them, and provide the support they need. And if a project requires major capital investments (such as building a series of distribution centers), the startup process can be even more difficult.

Focus On Your Core Business

Every business has limited resources, and every manager has limited time and attention. Outsourcing can help your business shift its focus from peripheral activities toward work that serves the customer, and it can help managers set their priorities more clearly. Outsourcing IT services allows business managers to concentrate on core goals and objectives. Some managers may have to split their energies between activities that engage prospective customers and concerns with operations outside of the core business objectives. Outsourcing alleviates this burden, and the business managers can focus their energies on where their competencies lie.

Level the Playing Field

Most small firms simply can’t afford to match the in-house support services that larger companies maintain. Outsourcing can help small firms act “big” by giving them access to the same economies of scale, efficiency, and expertise that large companies enjoy. Outsourcing IT systems and services creates a more equitable playing field between small firms and large enterprises.

Reduce Risk

Every business investment carries a certain amount of risk. Markets, competition, government regulations, financial conditions, and technologies all change very quickly. Outsourcing providers assume and manage this risk for you, and they generally are much better at deciding how to help you avoid risk in their areas of expertise.

Benefit-Control Expenses Businesses that choose to perform every aspect of operations internally must pass on the expenses associated with these activities to customers. Outsourcing IT services to a company that specializes in business networks and support alleviates some of this expense, giving the business a competitive edge in regard to pricing of goods and services